Last Updated on January 16, 2024 by GeeksGod
Agent Jobs in India
Wipro Off Campus Placement Drive 2023 – agent Recruitment: Wipro is hiring associates, for more jobs and internships be updated on our website. In order to apply for more such job opportunities be updated on our website.
Eligibility for Wipro Off Campus Placement Drive 2023
Qualifications:
| Familiarity with Google/Apple Maps would be added advantage |
| Associate will work on multiple short- and long-term map projects. Must be able to adapt to new projects |
| Strong analytical and problem-solving skills |
| Attention to detail to ensure accuracy |
| Adhere to deadlines and strive for productivity and efficiency without compromising on quality. |
| Escalate issues and seek advice when faced with complex issues/problems |
| Willing to work in shift based on work schedule and should be flexible working in night shift |
| Willing to work from office |
| Excellent English communication is Mandate |
| Job Title | Wipro Off Campus Placement Drive 2023 – Agent Recruitment |
|---|---|
| Description | Graduate |
| Estimated salary | Per hour – |
| Work Location | Postal code : Bengaluru |
| Employment Type | FULL TIME |
Responsibilities for Wipro Off Campus Placement Drive 2023
- Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
- • Troubleshooting desktop / laptop OS issues
- • Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
- • Installation/re-installation/configuration / Troubleshooting of software/applications
- • Installation / configuration / Troubleshooting of e-mail client
- • Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
- • Install approved patches onto desktops / laptops which have failed automatic update
- • Remove virus from respective desktop / laptop
- • Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
- • OS builds from approved image
- • Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
- • Ability to quickly analyze & diagnose technical problems
- • Problem determination and resolution within SLA’s
- • Work with Local & Global Teams
- • Proactive and clear communication skills
- • Quality and Process Knowledge
- • Should be good in client communication skills
- • Willing to Work on Shifts based on the projects need
- • Desktop/phone setup for projects.
- • Reducing repetitive calls.
- Roles & Responsibilities:• Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
- • Troubleshooting desktop / laptop OS issues
- • Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
- • Installation/re-installation/configuration / Troubleshooting of software/applications
- • Installation / configuration / Troubleshooting of e-mail client
- • Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
- • Install approved patches onto desktops / laptops which have failed automatic update
- • Remove virus from respective desktop / laptop
- • Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
- • OS builds from approved image
- • Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
- • Ability to quickly analyze & diagnose technical problems
- • Problem determination and resolution within SLA’s
- • Work with Local & Global Teams
- • Proactive and clear communication skills
- • Quality and Process Knowledge
- • Should be good in client communication skills
- • Willing to Work on Shifts based on the projects need
- • Desktop/phone setup for projects.
- • Reducing repetitive calls.
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