Last Updated on October 23, 2023 by GeeksGod
Internship Recruitment
Internship Drive 2023:We are making India’s e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.
- India eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse
- If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy
- High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands
Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next day.
- We’re a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform
- Ownership of logistics SLAs by WareIQ fulfillment experts
- Micro-fulfillment model billed on usage with no minimum
- Onboarding in 7 days vs 3-6 months
WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.
| Job Title | WareIQ Internship Drive 2023: Customer Success Intern |
|---|---|
| Description | Excellent communication and problem-solving skills. |
| Estimated salary | Per hour – |
| Work Location | Postal code : Bengaluru |
| Employment Type | FULL TIME |
Responsibilities for WareIQInternship Drive 2023
- Respond to customer queries for a single assigned account, in a timely manner while ensuring the best possible service.
- Identify the customer’s concerns and provide solutions or status updates.
- Updating of databases and internal records with tickets/issues handled and the resolutions given.
- Monitor the incoming complaints and issues on the various marketplace channels and provide resolutions on the same.
- frequent follow ups with customers on their queries
Who can apply
- Excellent communication and problem-solving skills.
- experience with handling inbound calls
- Problem-solving and multi-tasking skills.
- Inclined learning curve.
Freshers are welcome to apply.
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