IndiaMart Job Openings 2023: Customer Service and Retention Hiring

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IndiaMart Job Openings 2023: Customer Service and Retention Hiring
source: https://www.indiamart.com/

Exciting IndiaMart Job Openings 2023 – Join Our Team Today!

Explore IndiaMart Job Openings 2023

Are you ready for a career that’s both challenging and rewarding? Look no further than our IndiaMart job openings 2023! We’re thrilled to offer you the opportunity to become a part of our dynamic team at IndiaMart, the largest online B2B marketplace in India. As we continue to grow and expand, we’re on the lookout for talented individuals like you to join us in shaping the future of business.

Position: Sr. Executive | Customer Service and Retention

Our current opening for the position of Sr. Executive in Customer Service and Retention is the perfect chance for you to showcase your skills and contribute to our mission of making business easy. With a focus on building strong client relationships, your role will involve engaging clients through telephonic and/or video conversations. You’ll be at the forefront of ensuring our clients benefit from our platform and services.

Why Choose IndiaMart?

At IndiaMart, we’re not just a company; we’re a family that values innovation, collaboration, and personal growth. When you become a part of IndiaMart, you’re not just taking a job – you’re taking the first step toward a fulfilling career. Here’s why you should consider joining our team:

  1. Career Growth: With our extensive career advancement opportunities, you can shape your career trajectory and reach leadership positions within just five years.
  2. Learning and Development: Our I-LEAP program allows you to learn as you work, fostering continuous growth and knowledge enhancement.
  3. Innovative Environment: Be part of a team that’s at the forefront of digital innovation, driving change in the business landscape.
  4. Incentive Programs: Our Superlative Incentive Programs offer you the chance to earn more as you excel in your role.

Your Role and Responsibilities

As a Sr. Executive in Customer Service and Retention, your role will encompass a range of responsibilities:

  • Building and managing productive client relationships through telephonic and/or video conversations.
  • Ensuring clients derive maximum benefit from IndiaMart’s platform.
  • Accurately presenting products/services in clients’ e-catalogs.
  • Resolving client complaints promptly and effectively.
  • Collaborating with the field sales team to achieve revenue and client retention targets.
  • Conducting 10-12 meaningful telephone/video calls with clients daily.

Qualifications and Skills

To be a successful candidate, you should have:

  • A graduation and post-graduation degree in any field.
  • 0 – 5 years of relevant experience.
  • Strong communication skills for effective telephonic and video conversations.
  • Proficiency in B2B and B2C relationship management.
  • Familiarity with Business Process Outsourcing (BPO) and Inside Sales.
How to Apply

Ready to take the plunge and explore our IndiaMart job openings 2023? Don’t miss this opportunity to be part of our journey to make business easy. Apply now and seize your chance to contribute to a vibrant team that values diversity, integrity, and passion.

Job TitleIndiaMart Job Openings 2023: Customer Service and Retention Hiring
DescriptionA graduation and post-graduation degree in any field.
Estimated salaryPer hour –
Work LocationPostal code :
Noida
Employment TypeFULL TIME
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IndiaMart Job Openings 2023: Customer Service and Retention Hiring
source: https://www.indiamart.com/