Last Updated on September 2, 2023 by GeeksGod
Are you a recent graduate looking to kickstart your career in the dynamic field of client services and technical support? Clinisys, a leading healthcare technology company, is excited to offer entry level job openings for graduates like you. As a Support Engineer, you’ll play a crucial role in responding to client requests, resolving technical issues, and ensuring high client satisfaction. This opportunity provides a platform to develop essential skills in problem-solving, communication, and technical aptitude while working in a supportive and growth-oriented environment. If you’re enthusiastic, dedicated, and eager to make an impact, we encourage you to explore this exciting career opportunity with Clinisys. Join us on this journey of growth and learning as you embark on your professional career.
Eligibility Criteria for Clinisys: Entry Level Job Openings for Graduates
- High School Diploma
- 0-2 years’ experience with a technical aptitude in one of these areas:
- Healthcare technology
- Healthcare
- Technology
- Client support
- Environmental Laboratory
| Job Title | Clinisys Entry Level Job Openings for Graduates – Jobs 2023 |
|---|---|
| Description | 0-2 years’ experience with a technical aptitude in one of these areas: |
| Estimated salary | Per hour – |
| Work Location | Postal code : Kolkata |
| Employment Type | FULL TIME |
Essential Functions-Entry Level Job Openings for Graduates
- Receives and responds to incoming client request via telephone, web, chat, and email
- Identifies, assesses criticality, and prioritizes resolution of all new and existing issues
- Researches, manages and documents issues and documents resolutions while effectively communicating status and partnering with the client
- Maintains high Client Satisfaction (Net Promoter) Scores
- Stays current with product and industry updates and changes
- Identifies need to escalate complex or risk issues to appropriate senior staff
- Continually learns and expands knowledge of Clinisys applications, environments, and systems
- Creates and references knowledgebase articles
- Follows established case management best practices and the Clinisys quality management system and regulatory standards including effective management of Protected Health Information
- On-call/holiday rotation(s) required
- All other duties and responsibilities as assigned
Skills needed to be successful: Entry Level Job Openings for Graduates
- Excellent analytical and problem-solving skills
- Excellent interpersonal and professional communication skills
- Strong time management and organizational skills
- Ability to understand and articulate technical concepts and derive solutions
- Ability to deal with complex and challenging client issues
- Demonstrated ability resolving complex customer issues
Preferred Experience & Education: Entry Level Job Openings for Graduates
- College course work or certification in related field
- Prior experience providing support to customers in highly technical environments
- Technical certifications and/or training: Examples:
- Reading, interpreting, and troubleshooting HL7 messages
- Networking
- Database administration
- Java
- Microsoft technologies
- Crystal Reports development
- Productivity tools such as word processing and spreadsheet applications
- Experience supporting enterprise operating systems
- Proficient typing skills
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