Zolo Jobs – Customer Support Jobs 2023

GeeksGod

October 29, 2023

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Last Updated on October 29, 2023 by GeeksGod

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Zolo Jobs – Customer Support Jobs 2023, for more such off campus drives be updated on our website.

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Eligibility Criteria for Zolo Customer Support Jobs 2023

● Handling grievances and customer escalations, understand their problems and getting them solved.
● Insights and Analysis: Use tools to analyse customer data and provide insights on grievance response times, trends, requirements etc.
● Cross-team Interactions: Interact with the concerned teams to ensure all grievances are addressed within SLAs, and future instances of the same kind of grievances are minimised.
● Good Communication – English & Hindi is Mandatory
● Good Problem Solving skills
● Rotational Shifts

Job Title	Zolo Jobs – Customer Support Jobs 2023
Description	● Handling grievances and customer escalations, understand their problems and getting them solved. ● Insights and Analysis: Use tools to analyse customer data and provide insights on grievance response times, trends, requirements etc. ● Cross-team Interactions: Interact with the concerned teams to ensure all grievances are addressed within SLAs, and future instances of the same kind of grievances are minimised. ● Good Communication – English & Hindi is Mandatory ● Good Problem Solving skills ● Rotational Shifts
Estimated salary	Per hour –
Work Location	Postal code : Bengaluru
Employment Type	FULL TIME

How to crack HR Interview?

HR interviews are tricky, they try to check your attitude and psychology. This includes communication skills, the ability to handle pressure, the ability to think, and personality. These are the following questions that can help you in order to crack your placement interviews.

Tell me about yourself.
What your hobbies?
Why do you want to join us?
Who is the founder of our company?
Where is our headquarter?
Will you be able to reallocate?
Would you be able to work during night shifts for our international clients?
Will you be able to work under pressure?
What is your strength? (example: work under pressure, agility, etc.)
Which is your preferred location and why?
Do you have any questions? (tip: If they asked you this question, then you can ask them the following questions)
- Does your company conducts hackathons for their employees (Since I am good at management, coding. Try to impress them)
- If I get selected for this role, is there any way to move upward in the hierarchy?
- Be polite all the time.
Once, you are done with your interview, say thanks and then move confidently and close the cabin door without any noise.

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Important

All Company names, logos, and brands are the Intellectual Property of their respective owners. All company, product, and service names used in this website are for identification purposes only.
We are not associated with any company/agency/agent whose jobs posted on geeksgod.com, We are just an information provider for job openings. Read our Disclaimer Policy and Term of Service for more information