Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024

Last Updated on May 19, 2024 by GeeksGod

HCLTech Voice Assistant Job

Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024: Maintain accurate records of customer communication and discussions using the appropriate internal system/s

• HCL is hiring FRESHERS who are passionate to work in an international voice process for a renowned bank.
• Designation: Customer Support
• Process: Inbound Calling. * No sales or upselling or cross selling. *
• Experience: FRESHERS
• Shift: UK Shift (MUST BE COMFORTABLE WITH ROTATIONAL SHIFT)
• Mode of interview: Walkin
• Date: May (21th to 23rd) 2024
• Timing: 12:00 PM to 3:00 PM
• Contact HR: Deepthi
• Email for Queries: [email protected]
• Salary: 2.8 LPA
• Work Location: Chennai-Ambattur
• Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058

Responsibilities for Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024

Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs

• Responding to queries regarding Experian, our products, services, data and client accounts
• Managing multiple client queries at once
• Utilizing workflow tools to manage your own workload
• Contributing to the achievement of team targets including service levels and quality measures
• Maintain accurate records of customer communication and discussions using the appropriate internal system/s
• Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
• Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
• Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
• Deliver great clients and consumers service and seek to exceed client / consumer expectations

Mandatory qualifications: Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024

• Excellent communication skills both verbal and written Mandatory.
• A problem solving mind-set.
• The ability to multi task
• Able to work well as an individual and as part of a team
• Any Graduation or 12th is mandatory.

Perks: Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024

Cab facility is Available (Home pickup & Drop)

5 Days working

Immediate joiners required.!!!

Apply now: Click Here (Mega Walk-in Drive for Freshers by HCLTech | Chennai Jobs 2024)