COURSE AUTHOR –
John Courtenay
1. If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
2. If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
3. A quick overview into GDPR and how it affects you as an end user
4. How to setup network printer objects yourself
5. How to correctly setup your monitors so they are the correct way around when moving your mouse