WareIQ Internship Drive 2023: Customer Success Intern

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WareIQ Internship Drive 2023: Customer Success Intern

Last Updated on October 23, 2023 by GeeksGod

Internship Recruitment

Internship Drive 2023:We are making India’s e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.

  • India eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse
  • If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy
  • High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands

Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next day.

  • We’re a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform
  • Ownership of logistics SLAs by WareIQ fulfillment experts
  • Micro-fulfillment model billed on usage with no minimum
  • Onboarding in 7 days vs 3-6 months

WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.

Job TitleWareIQ Internship Drive 2023: Customer Success Intern
DescriptionExcellent communication and problem-solving skills.
Estimated salaryPer hour –
Work LocationPostal code :
Bengaluru
Employment TypeFULL TIME

Responsibilities for WareIQInternship Drive 2023

  • Respond to customer queries for a single assigned account, in a timely manner while ensuring the best possible service.
  • Identify the customer’s concerns and provide solutions or status updates.
  • Updating of databases and internal records with tickets/issues handled and the resolutions given.
  • Monitor the incoming complaints and issues on the various marketplace channels and provide resolutions on the same.
  • frequent follow ups with customers on their queries

Who can apply

  • Excellent communication and problem-solving skills.
  • experience with handling inbound calls
  • Problem-solving and multi-tasking skills.
  • Inclined learning curve.

Freshers are welcome to apply.

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