COURSE AUTHOR –
ELOUAZZANI HAMZA
Udemy Coupon :
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What you will learn :
1. Understand the importance of giving team’s customer feedback
2. Be able to give positive and negative customer feedback to my team in an effective way
3. Define potential gaps in service and methods to overcome them
4. Drive a culture that welcomes customer feedback
5. Develop strategies to proactively manage complaints before they arrive
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