Postgraduate Diploma: CRM Platform Expert

COURSE AUTHOR –
The Retail Banking School

Last Updated on January 28, 2023 by GeeksGod

Udemy Coupon :

5F4E7C4F502DD8A35AFD

What you will learn :

1. Business Principles of Customer Relationship Management
2. Multichannel Sales, Service, Marketing and Business Management
3. Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
4. Business principles of implementation of aCRM tools (SAS MA, Microsoft Azure, AWS)
5. Sales Management
6. Service and claims Management
7. Cross-sale and up-sale
8. Digital Channels building
9. Examples from Consumer Lending, Mortgage and other produc-lines of Retail Business

100% off Coupon

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