COURSE AUTHOR –
Jocelyn Wong
Udemy Coupon :
DEC2022CF1000
What you will learn :
1. Develop simple but persuasive speaking skills in Mandarin Chinese
2. Show empathy to customers in Mandarin Chinese
3. Develop the ability to use simple but positive language
4. Focus on the solutions
5. Thank customers for their patience, understanding and valued loyalty
6. How to deal with angry customers
7. How to collect and verify customers’ details
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