Indigo Walk-in Drive 2024 for Graduates: Customer Service Job in Hyderabad

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Indigo Recruitment 2023
Source: https://www.goindigo.in/

Last Updated on April 24, 2024 by GeeksGod

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Job TitleIndigo Walk-in Drive 2024 for Graduates: Customer Service Job in Hyderabad
Description Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo.
Estimated salaryPer hour –
Work LocationPostal code :
Hyderabad
Employment TypeFULL TIME

Job Description for Indigo Walk-in Drive 2024 for Graduates

Dear Candidate,

We are hiring for – Officer – Customer Service/ Ramp/ Security – Hyderabad at IndiGo.

 We would like to invite you for a Face-to-Face Round of Interview on 30th April 2023. Please find below the Timing and Venue Details.

 Date – 30th April 2024, Tuesday

Reporting Time – 8:30 AM-09:30 AM

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Venue – Radisson Blu Plaza Hotel Hyderabad Banjara Hills 8-2-409, Rd No. 6, Banjara Hills, Hyderabad 500034, India.

CVs will be collected till 09:30 AM only

Application for this job is a must before coming for the interview ( Please make sure to tick YES at registered for Walk In Drive)

Eligibility Criteria for Indigo Walk-in Drive 2024 for Graduates

  1. Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo.
  2. If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
  3. Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
  4. Airport Operations Experience Preferred.
  5. No Visible Tattoo marks/ body art
  6. Age: Up to 27 Years

Interviewed Candidates can reapply after 6 months

Kindly check the eligibility criteria before appearing for the Interview.

Mandatory Documents to be Carried : (In-case we fail to carry these documents, we shall not be in a position to conduct your interview)

  1. CV / Resume ( with Photo)
  2. Photocopy of Aadhaar Card
  3. Pan Card
  4. Photocopy of Graduation Certificate (Provisional Certificate shall not be considered)
  5. 2 passport size photographs.
  6. Valid Passport – Issue Date should be from 2020.

JOB DESCRIPTION for Another Role: Indigo Walk-in Drive 2024 for Graduates

Officer – AO&CS in the role of Ramp

(OUText – Ramp)

Job Responsibilities

  • Confirm the ETA of the flight from OCC or System (Navitaire).
  • Take the bay no. from Apron and convey it to all the stations on R.T.
  • Ensure that you are at the bay D-20 mins with all the equipments required.
  • Note down the Touch down and Chocks and convey it on R.T.
  • Allign the ramp properly.
  • Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
  • Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
  • Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
  • After departure make sure that all the equipments are sent back to the transport yard.
  •  Fill the ramp filling.
  • During the flight ensure everyone is smooth, safe and flight is on time.

Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

JOB DESCRIPTION

Officer – AO&CS in the role of Customer Service

(OUText – Customer Service)

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.

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